Frequently asked questions

Tap “Start a consignment”, add a photo and a price for each slab, choose how to sell, and leave an email or mobile number. No account or password — you get a tracking link straight away.

Instagram: Individual slabs you want sold fast to a live audience, with offers you approve.

Alt: Batches of slabs, especially if you want a cash advance while they sell.

Fanatics: Higher-value batches where you want insured overnight shipping covered.

[Answer to be confirmed]

Instagram (3%–5% fee): 3% on slabs over $10,000. 5% on slabs from $3,000 to $10,000. Under $3,000: rate confirmed after review. Charged on the full sale price of each slab..

Alt (94% payout): You receive 94% of the final sale price, including the buyer’s premium..

Fanatics (94% payout): You receive 94% of the final sale price, including the buyer’s premium..

Rate confirmed after review. We confirm it while reviewing the slab, before it is posted.

[Answer to be confirmed]

Fanatics orders estimated at $2,000 or more get a free insured overnight fedex label.

Insurance for other shipments: [Answer to be confirmed]

It is not required. Film yourself packing, sealing and dropping off the box. Keep the video — we only ask for it if an insurance claim is filed.

If your order is estimated at $2,000 or more, we send you a free insured overnight fedex label.

If any slab is worth $50,000 or more, a “Request a box code” button appears on your consignment. We send the code and you write it on the box.

Instagram: you are paid per deal, once the slab is delivered. Timing depends on when an offer comes in.

Alt and Fanatics: processing is about 1 week, not guaranteed. Buyers have 2 weeks after the auction ends. You are paid once every slab in the batch is paid, with an itemized statement. A wait after the auction ends is normal.

Available methods: Wire transfer, [Other client-approved method]. We only ask for payout details once money is on its way to you.

Yes, on Alt consignments. Request one when you submit; we estimate it after itemizing your scans. The advance is deducted from your final payout. Payout can take 1 to 2 weeks.

How the advance is calculated, and what happens if slabs sell low or do not sell: [Answer to be confirmed]

Instagram deals only: once a deal is agreed, both buyer and seller give their full name, address, photo id, then sign the purchase and escrow agreement before payment. Nothing is asked up front.

Alt and Fanatics consignments do not need ID in the current flow.

On Instagram deals, escrow is required if either party lacks references. When both parties have references, buyer and seller decide together.

What counts as a valid reference, and when escrow funds are released: [Answer to be confirmed]

An Instagram slab routes through us before reaching the buyer if it ships internationally, the seller is outside the US, or the price is over $50,000.

Yes. On Instagram, slabs from sellers outside the US always route through authentication, so the buyer receives a slab we have checked.

International rules for Alt and Fanatics consignments: [Answer to be confirmed]